PROGRAM SUPPORT OFFICE MANAGER in SurfAid

SurfAid International is a nonprofit organization dedicated to improving the health and well-being of communities connected to us through surfing. We perform our work
in isolated regions and are professional, highly energized, innovative and
youthful in our outlook. Our main program areas are Community Based Health,
Emergency Preparation, Psycho-Social Support, Environmental Health (Water and Sanitation)and Malaria Prevention.

SurfAid International is currently developing a preferred project
management methodology and will concentrate the planning and components of project
and program support in one area – a Program Support Office (PSO). The position will be based in Medan and for an initial period of 12 months.

SurfAid Program Support Office

The SurfAid PSO will be the central location of planning and program support. It will have the responsibility for managing resources across projects, maintaining planning and reporting standards and maintaining an overview of how each program is
tracking. The PSO will provide continuous and effective support for the
programs across SurfAid International through the examination of project status information and the provision of project help as needed. The key roles of the PSO are:

1.Provision of assistance in program initiation and planning

2.Implementation of a single program management framework

3.Standardization and maintenance of program management methodologies and techniques

4.Risk assessment and contingency planning (identify, categorise, analyse)

5.Support to program management teams

6.Capturing effective program monitoring and evaluation information

7.Capturing and analysing historical data

8.Collecting information to develop structured reports for donors in standardised formats


PSO Manager

The PSO Manager is a senior person in SurfAid International. He/she will work closely with the Program Director. The role is to take a lead in changing the culture of inconsistent planning techniques to a cohesive way to manage programs, through the provision of:

·Assistance in developing, socialising and training others in a standardised project
management methodology

·Support and coaching in project management to Program Managers

·A single overview of all program activity for SurfAid International

·Effective management of the Program Support Office and proactive guidance to managing programmes in an effective and timely manner



In addition to the provision of these services, the PSO Manager will also:

· Work with Program Managers and proactively seek the information required for the many and varied reports to stakeholders

· Take a lead in developing the reports required by stakeholders and ensure reports are completed in a timely manner

· Work with the finance and program staff to assist in developing operational budgets, ensuring compliance with donor regulations and SurfAid policies

· Take the lead on ensuring that program implementation is delivered according to best practice by benchmarking against other organisations.

The outcomes of the PSO and PSO Manager will be:

A single overview of all programs, resources, finances, reportsOne effective method of managing programs throughout SurfAidProactive sourcing of information to develop necessary reports and ensure production of reports in a timely mannerCollation of relevant information as input into proposal writing

The successful candidate should have the key experience, knowledge, skills and attributes required are as follows:

Ø Have at least 5 years experience in managing projects and staff in developing
countries, two of which should be on Emergency Recovery Projects;

Ø Extensive program management experiences;

Ø Development air sector experience;

Ø Management experience;

Ø Have a thorough understanding of project management methodologies and reporting frameworks;

Ø Understanding of donor relationship;

Ø Planning and organising;

Ø Good analytical skills;

Ø Good facilitation skills;

Ø Strong communication skills;



If you believe you have the right skills, experience and motivation for this role, please send your cover letter and CV to jobs@surfaidinterna tional.org. Closing date of the application is March 31, 2011.
Applications received after this date will not be processed.



Please note, only applications which progress to the next stage of selection will be acknowledged. We look forward to receiving your application.



www.surfaidinternat ional.org