IT Vacancy in RTI International

RTI is an independent organization dedicated to conducting
innovative, multidisciplinary research that improves the human
condition. With a worldwide staff of more than 2,500 people, RTI
offers innovative research and development and a full spectrum of
multidisciplinary services. Universities in North Carolina founded
RTI in 1958 as the first scientific organization in and centerpiece
of the Research Triangle Park

Senior Systems Specialist 1 Job ID# 11387
Position Location: Jakarta, Indonesia
Responsibilities include:
• Providing technical support to establish and support IT
infrastructure in offices in Indonesia and other countries in the
region including:
• Internet connections (landlines and VSAT)
• Networks - routers, Ethernet switches, structured wiring and
wireless access
• Windows servers, desktops, laptops, etc.
• Printers, scanners, faxes etc.
• Voice communications – small PBX systems including Voice Over IP
• Video communications - personal and conference room systems
• Ensuring that users/systems comply with RTI policies, procedures
and standards
• Training and supervising project IT staff in Indonesia and other
assigned locations
• Managing IT service contracts and providers
• Evaluating IT products/services
• Maintaining spare equipment for key components in Jakarta for rapid
distribution to other locations as needed

Requirements:
• Minimum of 5 years experience installing/supporti ng/maintaining a
wide range of IT infrastructure systems (Windows PCs, Windows
servers, backups, printers, scanners, voice, video, etc) in multiple
locations
• Minimum of 3 years supervisory experience preferred,
• Education: Bachelor's degree
• Excellent verbal and written communications skills in English and
Bahasa Indonesia

Additional attributes:
• Excellent organizational skills
• Excellent creative thinking and problem solving skills
• Excellent customer service skills; ability to work well under
pressure and handle sensitive situations
• Works well independently and in a team environment
• Takes initiative and is proactive in IT management and support.

Reporting relationship:
• This person will have a dual reporting relationship to ITS and
RTI's Indonesia Director.
• This person will supervise the performance of project IT staff and
local IT providers (if any) in Indonesia and other countries in the
region.

To apply on-line for this position please send your CV to :
luciahr@rti. org at the latest by 11 April 2008

Equal Employment Opportunity
We are proud to be an EEO/AA employer M/F/D/V